A cooperative built on trust between colleagues
We are a registered cooperative association, which means we belong to the physicians we serve rather than to outside shareholders. That single fact shapes everything about how we work, from the fees we charge to the way we speak with patients on behalf of our member practices.
Milestones along the way
Our history is really the history of the practices we have grown alongside. Here are some of the moments that shaped who we are today.
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1974
A cooperative is born
A small group of physicians in Bad Segeberg, weary of spending their evenings on invoices instead of their families, pooled their resources to found what would become our association. We started with a handful of member practices and a single shared ledger.
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1983
Expanding across Schleswig-Holstein
Word travelled between colleagues, and our membership grew well beyond Bad Segeberg. We opened new working relationships with practices throughout the region, building the processes that would let us scale without losing our personal touch.
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1996
Reaching into Hamburg
We extended our services into Hamburg, welcoming practices in the city and its surrounding districts. This chapter taught us how to support both rural and urban practices with equal care and attention to detail.
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2004
Modernising our processes
As billing regulations grew more complex, we invested heavily in training and internal systems so our team could keep pace, always aiming to spare our member practices from having to think about the details themselves.
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2015
Strengthening receivables management
We built a dedicated receivables management team, refining the respectful, patient-first way we follow up on outstanding balances so that practices could count on steadier, more predictable cash flow.
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2024
Half a century of service
We marked fifty years of standing beside private practices across Schleswig-Holstein and Hamburg, a milestone we celebrated together with the many member physicians who have trusted us across the generations.
Governed by the practices we serve
As a registered cooperative, we are owned collectively by our member practices, each of whom holds a voice in how the association is run. Our leadership team is elected from among these members, which keeps us accountable to the very people who rely on us daily.
This structure means we have never had to answer to outside investors chasing short-term returns. Instead, our only real obligation is to serve our members well, a responsibility we take seriously in every invoice we send and every phone call we make.